WatanShop
FAQ
Answers to common questions.
How do I reserve a product?
Put the product into your pickup basket with “Add to pickup basket” and reserve it with your name and phone number – the email address is optional. For products without this button, send an inquiry through the form on the product.
Is a reservation binding?
No. The reservation is free and without obligation. Nothing is paid online – purchase and payment take place in the store.
How do I pick up my reservation?
Right after reserving you get a pickup code – one per store if you reserve from several stores. Show the code in the store. How long the items are set aside for you is shown with your code.
Can I cancel a reservation?
Yes. If you enter an email address, you usually get a confirmation with a link to view or cancel it. You can also contact the store directly.
