A professional shop needs a professional address. Instead of myshop.shopyai.ai, you can connect your own domain — e.g. myshop.com or myshop.co.uk. This strengthens your brand, improves Google ranking, and builds trust with your customers.
After creating the CNAME record, it may take 5-30 minutes for the change to propagate worldwide. In rare cases up to 24 hours — depending on the DNS provider. During this time, your shop remains accessible via the Shopyai subdomain.
Free subdomain included
Every Shopyai shop automatically gets a free subdomain: your-shopname.shopyai.ai. It is immediately active and SSL-protected. You do not need a custom domain to start — but connecting one is worthwhile.
How to connect your domain — step by step
- Open settings — Go to Settings, then Domain in your shop dashboard.
- Enter domain — Type your domain, e.g.
myshop.com. - Create CNAME record — At your domain provider (e.g. Namecheap, GoDaddy, IONOS) create a CNAME record pointing to
shops.shopyai.ai. This takes 2-3 minutes. - DNS verification — Shopyai automatically checks the DNS record. Verification typically takes 5-30 minutes, up to 24 hours depending on DNS provider.
- SSL certificate — After successful verification, a free SSL certificate is automatically created and activated. No manual action needed.
Automatic SSL certificate
Every connected domain gets an automatic free SSL certificate — auto-renewed, no maintenance needed. Customers see the lock icon and know the shop is secure. Google also prefers HTTPS pages in rankings.
SEO benefits of a custom domain
A custom domain has clear SEO benefits: it builds domain authority, enables individual meta tags per page, and is ranked as more trustworthy by Google than a subdomain. Customers trust myshop.com more than myshop.platform.com. Combined with a multilingual shop, you can even use country-specific domains.
Strengthen brand identity
Your domain is part of your brand. It appears on business cards, social media profiles, packaging, and advertising. A custom domain says "we are a professional business" — a subdomain says "we are a side project."
Switch anytime
Want to change domains? No problem. You can connect a new domain or revert to the Shopyai subdomain at any time. All data, products, and orders remain intact — only the address changes. Shopyai sets up automatic redirects so no SEO rankings are lost.
Conclusion
A custom domain is the simplest investment in your shop's professionalism. Connected in 5 minutes, with automatic SSL and SEO benefits. When you create your online shop, domain connection is one of the first recommended steps.
FAQ
Do I need to buy a domain from a specific provider?
No, you can buy your domain from any provider or use an existing one. Shopyai works with Namecheap, GoDaddy, IONOS, and any provider that supports CNAME records.
What does domain connection cost on Shopyai?
Domain connection and SSL certificate are free in all Shopyai plans. You only pay the annual domain fee at your domain provider (typically €5-15/year for .com or country domains).
Can I connect multiple domains to one shop?
Currently Shopyai supports one custom domain per shop plus the free subdomain. If you own multiple domains, you can redirect them to your main domain via your DNS provider.