To understand your business, you need numbers. But not just any numbers — the right ones. The Shopyai Analytics Dashboard shows you exactly what matters: revenue trends, order patterns, customer behavior, and concrete action recommendations. No cluttered charts, just clear answers to the questions that drive your business forward.
Revenue overview — trends at a glance
The dashboard shows your revenue in three timeframes: daily, weekly, and monthly. You see immediately whether your business is growing or stagnating. Compare any time periods: this week vs. last week, this month vs. same month last year. Spot trends before they become problems. When revenue drops more than 20% compared to the previous period, you are automatically notified by the AI assistant.
Order funnel — where are customers lost?
The order funnel shows the complete customer path: page visits, product views, add to cart, checkout started, order completed. This reveals exactly where customers drop off. If the checkout abandonment rate exceeds 60%, shipping costs might be the issue. If few visitors reach the cart, the product pages may need stronger calls-to-action.
Top sellers and underperformers
See at a glance which products sell best — and which barely generate orders. The top seller view shows sales count, revenue, and trend per product. Products with a downward trend are flagged so you can react: adjust the price, improve the description, or launch a discount promotion.
Customer analysis — new vs. returning
Understand who buys from you: how many customers are new, how many are repeat buyers? What is the average cart value? Which acquisition channels (Google, social media, direct) bring the most valuable customers? These insights help you target your marketing — for instance combining with email marketing for returning customers.
COD analytics for Afghanistan region
For shops in the Afghanistan region, the dashboard offers specialized COD (Cash on Delivery) analytics: confirmation rate (how many COD orders are actually confirmed), delivery rate, RTO rate (Return to Origin — undelivered packages), cash aging (how long until money is collected), and courier performance per delivery partner. These metrics are critical because COD orders carry higher default risk.
AI recommendations — concrete action suggestions
The AI assistant analyzes your data and gives concrete recommendations: "Product X is selling 40% better than last week — create a promotion to capitalize on the trend!" or "3 customers abandoned their cart — send a reminder email." These recommendations are based on real patterns, not guesses.
Export data
All data can be exported — for accounting, tax advisors, or your own analysis. CSV export for spreadsheets, PDF reports for filing.
Conclusion
Data-driven decisions instead of gut feeling. The Shopyai Dashboard makes you an informed entrepreneur — with the right numbers, at the right time, with concrete action recommendations.
FAQ
How often are analytics data updated?
Most metrics are updated in real-time. Revenue and orders appear instantly. Customer analysis and funnel data are aggregated hourly. The AI assistant's Morning Briefing summarizes the previous day's data.
Can I create custom reports?
Yes, you can freely choose time periods, filter by product categories, and combine different metrics. All views can be saved as favorites so you can build your personal dashboard.
Is analytics data deleted when I delete my shop?
Yes, when a shop is deleted, all associated analytics data is permanently removed. We recommend exporting your data beforehand if you need it for accounting or tax purposes.